Essora is an AI Customer Success Manager that lives inside your product and proactively manages every customer's journey.
Every customer gets 1:1 attention — without the headcount.
Tools like Pendo or Mixpanel only see events ('User clicked button A'). We use Visual Understanding Models to see intent. We know the difference between a user exploring and a user who is lost, frustrated, and about to churn. It's the difference between data and intelligence.
We analyze UI patterns and DOM elements, never sensitive PII or input fields.
Install one JS snippet. No complex event tagging, no engineering lift, no CSS selectors required.
Our AI sees the screen exactly as your user sees it, understanding layout, friction, and design hierarchy.
Intervene based on hesitation, rage-clicks, error toasts, or 'lost' cursor movements.
Watch the exact moments where the Agent intervened to save a user from leaving.
Push 'At-Risk' signals directly to your preferred CRM/Channel for your sales team.
A CSM costs $120k/year and handles 100 accounts. Our Agent costs a fraction of that and handles infinite accounts, 24/7, without burnout. Fix your Unit Economics today.
My team was drowning in tickets. Now, the Agent handles 70% of the 'How-to' questions. No more burnout. We finally have time for QBRs.
Finally, white-glove support that scales. We can now sell to SMBs profitably without worrying about support costs.
We tried Pendo, but users ignored the tooltips. This feels like a real person helping. Our activation rate doubled in the first month.
Pay per customer managed — not per seat. Scale CS without scaling headcount.
Startup - For early stage teams
Scale - For growing SaaS
Enterprise - For high volume
